As a salesman I am amazed at the number of appointments I turn up to to find that the appointee has forgotten that I was coming, mainly because they dont have an Appointments Diary.
How do people expect to run a business if the cannot even remember that someone is calling on them? They must have thought my visit was worthwhile or they would not have agreed to see me. I even go to the trouble of sending an immediate email to confirm the appointment and about a week before the appointment I send a snail mail letter to confirm it again.
The Diary is your time planner as well as a record of upcoming meetings. Using your Diary fully will allow you to check that you are using your time profitably and hence re-adjust your practices if you see your time is being wasted too often.
May be a singing telegramme will be the only way of them remembering that I AM COMMING TO SEE THEM!
Keith
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